About us
Where AI meets genuine hospitality
Alveni AG is a Swiss company building the AI guest-communication platform for hotels — phone, email, chat, WhatsApp and social media, handled by one AI in 30 languages. Gold Partner of the "101 Best Hotels" ranking.
Milestones
Built by hoteliers and engineers, in Switzerland
Alveni AG started with one observation: the hotel phone is the most valuable and worst-served channel in hospitality. We set out to build AI that answers like the best receptionist in the house — and is honest about being AI.
€10 million in phone bookings
Our hotels crossed €10M in cumulative booking revenue taken by the AI on the phone — proof that guests do not just tolerate the assistant, they book with it.
200,000 guest calls answered
Two hundred thousand conversations across Germany, Austria, Switzerland, South Tyrol and beyond — nights, weekends and peak season included.
€17 million in booking revenue for our customers
Only half a year after the €10M mark. The pace tells the real story: answered calls compound.
What we stand for
Hospitality first, technology second
Our tagline is 'making hospitality personal' — the AI exists so your team has more time for the guest in the lobby, not less.
Honest AI
The assistant introduces itself as an AI. Speed and competence win guests over; pretending never does.
Swiss engineering, EU data
Alveni AG is headquartered in Wallisellen, Zurich. EU servers, GDPR and the stricter Swiss nDSG by default.
Proof over promises
We publish our numbers — including a public study of 13,200 real hotel calls. Ask any vendor for theirs.
Meet the platform behind the numbers
Start with the platform overview, the AI receptionist or our public Phone AI Insights Report.
Book a free demo